
Ever wonder why your competitor’s phone rings off the hook while yours is quiet? You’re just as good at your job—maybe even better. You have the best tools, years of experience, and a solid crew. But when a homeowner in Spartanburg has a burst pipe or their AC dies in July, they don’t see you. They see your competitor at the top of Google.
That’s not an accident. They aren’t luckier than you. They’re just doing a better job at local SEO. When someone in Greenville searches "emergency roofer near me," Google’s job is to show them the most relevant, trustworthy, and local business. If that’s not you, you’re losing jobs every single day.
SEO isn't some dark art or a bunch of tech nonsense. It’s a set of straightforward, practical steps you can take to show Google you’re the best choice for customers in your area. This guide cuts through the jargon and gives you seven actionable tips you can start using today to climb the rankings and get more calls.
Your Google Business Profile (GBP) is the single most important tool for local SEO. It's that box that shows up on the right side of the search results with your business name, address, phone number, and reviews. More importantly, it’s what gets you into the Google “Map Pack”—the top three local listings that appear for most service-related searches. If you’re not in the Map Pack, you’re practically invisible.
Think of your GBP as your digital storefront. A half-empty profile tells customers (and Google) that you don’t care. A fully completed profile shows you’re a legitimate, active, and professional business. You need to fill out every single section. Don't skip anything. This includes your business name, address, phone number, hours, and a detailed business description that includes keywords like "HVAC repair in Spartanburg" or "plumbing services in Greenville."
Make sure you also select the correct business categories. Don't just pick "Plumber." Be specific. Choose "Drain Cleaning Service," "Water Heater Repair," and "Emergency Plumber." Add high-quality photos of your team, your trucks, and your work. The more complete your profile is, the more Google trusts you and the more likely it is to show you to potential customers.
Reviews are pure gold for local businesses. They are a huge ranking factor for Google and a massive trust signal for customers. When a homeowner sees two HVAC companies and one has 150 four-star reviews while the other has 12, who do you think they’re going to call? It’s a no-brainer. More positive reviews tell Google that you provide a great service and that you're a trusted local authority.
Getting reviews doesn't have to be hard, but you have to ask for them. Most happy customers won't think to leave a review on their own, but they're often willing to if you make it easy. After every completed job, send the customer a simple text or email with a direct link to your Google Business Profile review page. You can say something like, "Thanks for choosing us! If you were happy with our service, would you mind taking 30 seconds to leave us a review? It helps our small business a lot."
Don’t be afraid to follow up once. And when you get a review—good or bad—respond to it. Thank customers for positive feedback and address concerns in negative reviews professionally. This shows potential customers that you stand behind your work and value their feedback, which builds even more trust.
A citation is any online mention of your business's name, address, and phone number (NAP). Think of directories like Yelp, Angi, the Better Business Bureau, and your local Chamber of Commerce. When your business information is listed consistently across dozens of these reputable sites, it reinforces to Google that you are a legitimate, established local business. It's like having multiple trusted sources vouch for your identity.
The key here is consistency. Your NAP information must be identical everywhere. A small difference like "St." instead of "Street" or "(864)" versus "864-" can confuse search engines and dilute the power of your citations. Start by making a list of the top 50 local and industry-specific directories. Then, go through them one by one and either create a new listing or claim and update your existing one.
This can be a tedious process, but it’s a foundational part of local SEO. Inconsistent information makes you look unreliable. Consistent information across the web builds a strong digital footprint and tells Google exactly where you are and what you do, boosting your chances of ranking in Greenville and Spartanburg searches.
If you serve multiple towns, you need to tell Google. A common mistake contractors make is having one generic "Services" page that lists everything they do. This is a missed opportunity. Instead, create separate pages on your website for each service you offer and for each major location you serve. For example, instead of one page, you should have pages like:
Each of these pages should have unique, helpful content. Don't just copy and paste the text and swap out the city name. Talk about specific challenges in that area, like hard water issues in Greenville for a plumbing page or common storm damage for a roofing page in Spartanburg. Include testimonials from customers in that city. Embed a Google Map of the service area.
This strategy does two things. First, it gives you a much better chance to rank for specific, high-intent searches like "plumber in Spartanburg." Second, it provides a better experience for the user, who lands on a page that speaks directly to their needs in their town. It shows you understand their local context, which builds immediate trust and makes them more likely to call you.
Many business owners treat their Google Business Profile as a "set it and forget it" tool. This is a huge mistake. Google loves to see that a business is active. One of the easiest ways to signal this is by using the "Updates" feature (formerly Google Posts) on your profile. These are like mini-blog posts or social media updates that appear directly on your GBP listing.
You should aim to publish an update at least once a week. These don't have to be long or complicated. You can share a special offer, announce a new service, post a picture of a recently completed job, or share a link to a new blog post on your website. Each post can include a photo or video, a short description (up to 1,500 characters), and a call-to-action button like "Call Now" or "Learn More."
Think of it as free advertising space right on the search results page. These posts show both customers and Google that your business is active and engaged. It keeps your profile fresh and gives you another opportunity to highlight your services and expertise, making your listing stand out from the stale profiles of your competitors.
More than half of all local searches happen on a smartphone. A customer whose basement is flooding isn't booting up their desktop computer. They’re frantically searching on their phone for an emergency plumber. If your website takes more than three seconds to load on their mobile device, they’re gone. They’ll hit the back button and call your competitor whose site loaded instantly.
Speed is critical, especially for mobile users. Google knows this, which is why site speed is a major ranking factor. Your website might look great on your office computer, but you need to test it on a phone. Use Google's free PageSpeed Insights tool to see how your site performs. It will give you a score and tell you exactly what’s slowing it down.
Common issues include large, uncompressed images, clunky code, and slow web hosting. Fixing these problems is essential. A fast, mobile-friendly website not only ranks better but also provides a much better user experience, leading to more calls and more jobs. Make sure your phone number is clickable at the top of every page so a user can call you with a single tap.
You're an expert in your trade. You answer the same questions from homeowners every single day. "How much does it cost to replace a water heater?" "What's the best type of roof for a South Carolina home?" "Why is my AC unit making a weird noise?" Each of these questions is a search query that a potential customer is typing into Google.
Turn those answers into short, helpful blog posts on your website. This is called content marketing, and it's a powerful way to attract local customers. By creating content that answers their specific questions, you position yourself as the go-to expert in Spartanburg and Greenville. When a homeowner finds your blog post answering their exact question, they immediately see you as a knowledgeable and trustworthy professional.
Each post should focus on one topic and include relevant local keywords. For example, "Costs of HVAC Repair in Greenville, SC" or "Signs You Need a New Roof in Spartanburg." This strategy helps you rank for a wider range of search terms beyond just "plumber near me." It drives qualified traffic to your website and builds your brand’s authority, making you the obvious choice when it’s time to hire someone.
You can follow these seven steps yourself. They work. But let’s be honest—you went into business to fix pipes or install roofs, not to become a marketing expert. Your time is better spent running your business and serving your customers.
If you’re ready to stop losing jobs to your competitors and start dominating local search in Spartanburg and Greenville, we can help. We only work with home service contractors, and we know exactly what it takes to make your phone ring.
Book a no-obligation consultation with us today. We’ll show you exactly what your competitors are doing right and build a straightforward plan to get you more leads.